Cookies Policy

Cookies are small text files or similar technologies placed on your computer, phone, tablet or other device when you visit a website. They allow the site to recognise your browser or device and remember certain information. Some cookies last only while you use the site. Others remain for a longer period or until you remove them.

We use cookies and similar technologies to operate Toptally Casino, keep your account and sessions secure, remember choices you make and understand how the site is used. They can also help us identify technical problems, improve the way pages work and show content or communications that are more relevant to your use of the site.

Cookies may be set by us or by service providers acting on our behalf. A cookie may be connected with your browser, device, account activity or preferences. The information collected depends on the type of cookie and the way you use the site. Where information from cookies is personal data, we handle it in line with our privacy information and applicable data protection requirements.

When you first visit or use relevant parts of the site, our cookie notice may ask you to accept, reject or customise optional cookies. Strictly necessary cookies cannot normally be switched off through the cookie notice because the site needs them to provide requested services. You can still use your browser settings to block or delete cookies, although this may affect the site.

The categories below describe the main purposes for which cookies may be used. A single cookie can sometimes support more than one purpose. The choices available in the cookie notice show which optional categories are active and allow you to change your preferences.

Strictly necessary cookies

These cookies are needed for the basic operation, security and reliability of the site. They are generally used without a separate consent choice because the requested service cannot work properly without them.

• Keeping you signed in while you move between account pages and helping us maintain a secure session.
• Remembering information needed to process an action, such as the contents of a transaction or a security preference.
• Detecting unusual activity, supporting account protection and helping prevent misuse of the site.

Performance and analytics cookies

These cookies help us understand how visitors use the site and whether pages and features perform as intended. They provide information that can be used to improve layout, navigation, speed and reliability. Where possible, information used for these purposes is combined or assessed in a way that does not directly identify you.

• Showing which pages are visited most often and how users move through the site.
• Identifying technical errors, slow pages or other problems that may prevent a feature from working correctly.

Functionality cookies

Functionality cookies remember choices and settings so that the site can provide a more consistent experience. They may be used where remembering an option makes it easier for you to use your account or return to a page.

• Remembering language, display or other settings you have selected.
• Retaining a preference about how a page is shown or which information is displayed during a session.

Marketing cookies

Marketing cookies may be used to understand how visitors respond to online communications and to help make advertising or promotional content more relevant. They can also help limit how often the same content is shown and measure whether a communication has been viewed or acted on.

• Recording whether you have interacted with a promotional message or campaign.
• Helping us understand which advertising content brings visitors to the site and whether it is useful to them.

Optional performance, functionality and marketing cookies are used only where permitted and subject to the choices you make in the cookie notice. If you change your mind, you can update those choices using the available cookie controls.

You can manage optional cookies in two main ways: through the cookie notice on the site or through the settings in your browser. The cookie notice lets you accept or refuse optional categories and, where available, choose which categories you want to allow. Your choices may be stored in a preference cookie so that the notice does not ask you again each time you visit.

Use the cookie notice on the site

1. Open the cookie notice or the cookie settings option when it is shown.
2. Select the optional cookie categories you want to allow or refuse.
3. Save your choices and close the notice.
4. Return to the cookie settings option later if you want to change your preferences.

If the cookie notice is not visible, it may be because you have already saved a choice. The available settings can normally be opened again from the relevant cookie control on the site. Deleting your cookies may remove the saved preference and cause the notice to appear again.

Use your browser settings

Most browsers allow you to see, delete, block or restrict cookies. You can usually choose to block all cookies, block cookies from particular websites, delete cookies when you close the browser or receive a notification before a cookie is saved. The steps vary between browsers and devices, so use the privacy or security settings available in your browser.

Browser controls apply to the device and browser where you use them. If you use more than one device or browser, you may need to set your choices separately. Blocking a cookie in your browser may not withdraw a consent choice already recorded in the site cookie notice, so we recommend using both controls when you want to change or clear your preferences.

You can block or delete cookies, but the site may not work fully as a result. Strictly necessary cookies support functions such as account access, security checks, navigation and transactions. If those cookies are blocked, you may be unable to sign in, keep a session open, use parts of your account or complete an action.

Blocking optional cookies should not normally prevent basic access to the site. However, some settings may not be remembered, pages may be less personalised and it may be harder for us to identify performance issues or understand how features are used. You may also see the cookie notice again if the preference used to remember your choice has been removed.

We may update this Cookies Policy when our use of cookies changes, when the site develops or when legal or regulatory requirements change. The latest version will apply when it is made available on the site. Please check this page from time to time if you want to understand our current cookie practices.

If you have a question about this Cookies Policy, the cookie notice, your preferences or the way cookies affect your account, contact us at support@toptallycasino.co.uk. You can also speak to us through the live chat on the site. Please do not include your full password or other sensitive security information in an email or chat message.

When you contact us, tell us which device or browser you are using and describe the problem clearly if your question concerns a cookie setting. This can help us understand whether the issue relates to a necessary cookie, an optional preference or your browser configuration.